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A 30 Minute Demo Will Transform Your Practice, Guaranteed!
a 30 Minute Demo Will Transform Your Practice
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What Your Colleagues are Saying
Practice Paradigm provides an innovative approach to patient-payment workflow. Patients can easily pre-pay for treatment – right from their phone! Treatment coordinators find the app super easy to use and enjoy seeing the increase in case acceptance. Our AR team loves the automated billing. Patients are made aware of outstanding balances immediately and then receive ten-day reminders until paid. What about those text-phobes? Not a problem. Printed statements and letters can be sent automatically from Practice Paradigm as well. It’s ALL fully customizable. The best part is – if we want to add a new feature or tweak a current workflow, it’s no problem. Practice Paradigm quickly assesses the need and works to add the enhancement. It’s crazy! Most changes are made the same day! I have worked as a consultant in this industry for well over 20 years. I have never seen this level of support and service.
Practice Paradigm has proven to be highly beneficial in our operations. We have witnessed remarkable enhancements in managing our patient AR. Their facilitation of seamless recurring payment plans, integrated with automated billing systems, has significantly improved the efficiency of our payment processes. Their assistance in developing digital forms that we can send via text or email has helped with our workflow. Transitioning primarily to electronic statements has notably mitigated delays in patient payments typically associated with snail mail. Michael and his team consistently demonstrate accessibility for addressing queries and resolving issues promptly. Additionally, they are always willing to customize functions based on our request so that the software can work best for our needs.
As a surgeon, we are not only skeptical but often presented with services and pricing that ultimately end up being much more than promised. Practice Paradigm delivered on their guarantee to significantly reduce our credit card processing fees, to the tune of a college education, all while delivering a cutting-edge patient payments platform. Their platform made surgery prepayments, one-click charges, patient payment plans and so much more a breeze. Whenever we needed something, their response time was immediate! You receive your own account manager with a direct line, not a help desk portal where you fill out a form hoping that you receive a response in a timely manner. The transition was also beyond seamless! Do yourself a favor and step past the skepticism and give Practice Paradigm the opportunity to evaluate your fee structure and payment options. I guarantee it will be the easiest and most profitable return for 15 minutes of your time.
Partnering with Practice Paradigm helped transform our payment collection processes overnight using their Rapid Collect Text2Pay and Email2Pay platform. We simply uploaded our Accounts Receivable list and custom payment links went out to patients via text and email. Payments began coming in within seconds. It was not just a few payments, it was a tidal wave of payments and we were scrambling to get them posted. Obviously, this is a good problem to have instead of "chasing accounts receivable." We are now collecting payments 24/7 and could not be happier with the results. Because they have actually worked in the medical field, their institutional knowledge has resulted in a product that works flawlessly.
Practice Paradigm revolutionized our practice! For years we spent endless hours chasing patients for owed balances. Whether we were on the phone and or mailing out paper statement, we spent more time on administrative tasks when we knew this precious time should have been spent caring for our patients. We needed to modernize the way we were doing things! Then I found our Practice Paradigm! Once we partnered, the whole process was so simple! We were able to upload our A/R directly from our software system. From there, patients are texted and emailed an invoice with their balance. We started collecting payments overnight! No more hassle, no more wasted time, it's all automated! The best part... I can directly refund a patient from the system! No more writing paper checks! And, to my surprise, what supersedes the seamless transfer of collections and workflow was the customer service I've received. If there are any questions or concerns, I can call, text or email and they answer instantly! And that's the truth! I even have their personal cell numbers! The entire team at Practice Paradigm works hard to make sure our needs are met and are always willing and able to help. They even customize any type of report I may need for reconciliation. This was honestly unheard of in all my 15 years of working for an OMS. Thank you, Practice Paradigm, for all your continued work to aid in our growing practice!
Practice Paradigm has transformed our practice! Without disrupting our practice operations and minimal effort on our side, they have streamlining our payment collection and other internal processes. Now, we automagically issue patient balance invoices via text/email and patients are paying immediately! Our accounts receivable list is quickly shrinking and we no longer spend hours preparing and sending statements in addition to extinguishing postage costs and other labor intensive tasks. We now accept copays and deposits before patients arrive streamlining check-in which allows our staff to focus on patient care, because that is what we are here to do! They have also digitized our check-in and consent forms. Patients can now complete from a computer or mobile device and it goes right into our portal. No more scanning, no more paper! Oh, and they were able to significantly reduce our credit card processing fees because they ONLY work with medical practices.
